Target Optical In Clermont Complaint - Don't Even Bother Going To This Store Because They Flat Out Lie To Your Face

Review by idiots on 2009-07-29
I went to target optical in Clermont for my contact exam. Everything I thought was fine until I realized that my vision insurance covers most of my exam fee and they told me I owed way more than the insurance stated. When I called back the girl at the optical told me they can't do anything about it b/c the doctor was no longer there and gave me a number to call to get information. When I called this nice gentleman found out that I did have insurances and that I was right. When I asked him why? He said it's the staff there and that's one of the reason the doctor left. I gave both of them the same information and the gentleman pulled it up easily. I remembered when I was at the optical in Clermont it took like 30 min for them to tell me it was a discount on my exam. Now I have to get a refund for overpayment of the copay. In order to do that, I have to call the insurance to fix it. If the staff at the optical in the first place had done their job right and found the correct insurance, I wouldn't have to go through this much hassle which is way more than I expected.

They flat out lied to my face and told me they couldn't do anything to fix it when they screwed up in the first place. Don't go there for any services or products cause I wouldn't trust them a single bit.
Comments:1 Replies - Latest reply on 2009-07-29
Posted by Anonymous on 2009-07-29:
It sounds like they're pocketing the money.

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