Aarons sales and leasing Complaint - Turning down customers money.
MIDLAND, TEXAS -- I have been ill for sometime and needed help with my account. Aarons helped me. I was behind thousands and owed thousands to boot. I have since buy Gods grace been able to catch up my account and only owe maybe $900.00 now. My monthly payment is 386.00 total. Or 205.00 bi-weekly. I had 300.00 dollars. I offered the girl the 300.00. She tells me that they could not accept it. What? Pay the whole 386 or pay 205. I said you mean to tell me that you won't accept 300 and let me bring you back 86.00 dl? No you would end up paying more in the long run. Ok. My mind said to leave their store. But I payed the 205.00 Now when I was in the store an employee was hearing her tell me this. I contacted the store maneger and told him my story, he said that he would fix it. All this happened at the first of the month on the fifteenth they calling for a payment. I told them my story agin. They pretty much called me a lier and asked then why did I not keep the money to pay them. OK. Then they tell me that its not their responsiablity to manege my money. Ok. Called spoke with a reginal maneger. He tells me to bring in the payment by the end of the month. He also said that when you get behind in your payments they are not to harass, talk down to you in any way, they are to treat you like they did when you first rented your idems. For those posters who think that being late constitues herrasment. My thing is if you are trying to pay a debt and they refuse your payment are you still obligated to pay buy law ? And even after making arrangements with the reginal maneger they are still calling every day for a payment. And Aarons told the reginal maneger that I was lying to. I may get behind in my payments but I do not lie. I tell them when I am messing up. Thanks