Furniture Showcase Complaint - Furniture Showcase...Buyer Beware - Furniture
Complaint
Review by JohnnyF on 2009-07-29
RALEIGH, NORTH CAROLINA -- About 8 months ago I had a very hard time finding a nightstand to match my bedroom set but thought I found one on the Furniture Showcase web site. I called the toll free number and spoke to Michael W. who said that he would order it for me and that he would need a $50.00 deposit to do so. I gave him my credit card number for the $50.00 deposit and ever since I got nothing but empty promises from him and another sales person by the name of Meagan. About 9 weeks ago I gave up and asked very politely for a refund of my deposit and I still continue to get noting but empty promises. I was told 8 weeks ago that refunds normally take 1-2 weeks to process but still no refund. Furniture Showcase has never delivered the nightstand and also refuses to refund my deposit. I have filed a complaint with the North Carolina Better Business Bureau and am currently seeking legal advice. DO NOT, under any circumstances, give this company any money!!!
Was this review helpful?YesNo