Lustine Toyota Woodbridge Complaint - WORST EXPERIENCE
WOODBRIDGE, VIRGINIA -- I have been living in Woodbridge for about a year and I never liked how the salesman were always loitering outside the premises (Lustine Toyota of Woodbridge) so I felt comftorable to receive my oil change in Springfield or Manassas, but not this day. I decided to take my car for the first time to Lustine Toyota of Woodbridge for a much needed oil change since I do live in the area and I was just getting off work, and I figured I would be in and out in no time, oh I shall be so wrong. I gave them my car at 7:30am and waited for them to call me but nothing. Two hours has passed and nothing. I walk over to the cashier desk to see what was the hold up and notice that my keys were still sitting on the guy who set up the service, desk. I was furious...if I didn't say anything I would have waited much longer just to receive my keys for a prepayed service that was rendered. TWO HOURS FOR AN OIL CHANGE!!! NEVER AGAIN.