Embassy Compliment - Our Stay At The Embassy Suites/Downtown Cleveland Was Great
Compliment
Review by Pam288 on 2009-07-30
CLEVELAND, OHIO -- We had a wonderful stay at the Embassy Suites. We were greeted by a hotel associate before we even checked in and everyone was very friendly. The Hotel offered an evening reception and made to order breakfast and they made sure we were aware of it and the location, as well as the locations of the other features. The room was beautiful, overlooking the tennis courts. The beds and pillows were fluffy, clean and comfortable. The room was quite large. Both areas of the suite included a large TV so there was no conflict about what to watch. There was a microwave, refrigerator and sink in the suite area as well. It looked as though it had been recently remodeled. Their shuttle service took us to our event in a friendly and efficient manner.
There was a large crowd for breakfast, but the staff were quick to clear off the tables so we didn't have to wait for an available table.
We used their valet parking service (it's extra, but I felt well worth it) and when we checked out, he brought our car to us and offered to give us directions to the interstate.
I felt the suite was a great value for the money and was very pleased with the hotel, the staff and the services.
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