AT&T Wireless Complaint - Sick and tired - customer service, cell phones,usb connect
We have a total of 6 phones and a USB connectcard, needless to say we pay a lot (since we call internationally too).
This afternoon I spent 3 hours on the phone with customer care, nothing was resolved and my valuable time was gone.......Several weeks ago I spent 3 hours @ phone for issue with another device. This phone was broken, no water damage, AT&T sent me a new phone ("warranty") but guess what...... they mailed the old phone back saying it had water damage and charged me over $250.00.
If I had known that beforehand I would never request a new phone but just put the simcard in an old phone. When I mailed the broken phone it had white dot, when it came back it was gone......
Just feel "screwed" and wonder if there are similar stories