Nordstroms - Downtown Seattle Complaint - Poor Customer Service

Review by seattleshopper on 2009-07-31
SEATTLE, WASHINGTON -- For the second time in under six months I’ve been completely underwhelmed by the customer service in the downtown Seattle Nordstrom’s women’s lingerie department. Lingerie, specifically bras, is an item that customers definitely need assistance with. I’ve purchased all of my lingerie at Nordstrom’s for the past ten years or so, but after today I’ll probably look elsewhere. My main complaints are 1) too few sales women; 2) unprofessional attitudes; 3) unprofessional dress (dressed like they’re on their day off). If the guys in the shoe department can still wear suits and ties and look and act sharp, why can’t employees in the rest of the store do the same? Nordstrom’s is on a long downhill slide with respect to the quality of people they hire. I used to feel special when I shopped there.

Now I feel like I’m just another anonymous customer at any other mediocre serve-yourself over-crowded department store.

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