US Airways Complaint - Worst airline ever!!!
I live in Orlando FL, I was on a 10am flight to Binghamton, NY with a connection in Philadelphia. While waiting to board the plane in Orlando there's an announcement the flight had been delayed til 1:30pm because there was no crew to fly the plane. There was some delay or trouble with a prior flight that prevented the crew from arriving to their hotel room til 4am. For the passengers only traveling to Philadelphia they had to wait til 1:30pm, but for the connecting passengers they tried to accommodate us by putting us on an alternate flight. I was able to get on an alternate flight to Philadelphia that departed at 11am, but missed my connecting flight to Binghamton.
My connecting flight left Philadelphia at 1:10pm and I did not arrive in Philadelphia til 2pm. The next flight leaving Philadelphia to Binghamton did not depart til 5pm. While waiting, the time to board came and was passing. I inquired about my flight and was told I was again delayed til 5:45pm. Again the time to board came and was passing. The next announcement I heard was my flight was waiting on a plane to arrive, once that plane arrived and they unloaded the passengers then reloaded us we would depart. The plane we were waiting on did not land until 6:15pm. My flight did not depart until 6:50pm and I arrived in Binghamton, NY at 7:30pm. I was supposed to arrive originally at 2pm. To make matters worst my luggage was not on my plane, my luggage was on the plane that landed right after mine. (Which was not a US Airways plane, but a United plane)
So, I had to wait an additional 20mins to get my luggage.
All in all I wasted an entire day at the airport and no one was able to accommodate me. All I was told was it's out of our hands.
Talk about the worst airline ever, this is only my 2nd time flying with US Airways and it will definitely be my last.
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