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Royal Oaks Chevrolet Oldsmobile Cadillac Complaint - Dealership causes me to get a ticket

Review by mtrplsgirl on 2009-07-31
PADUCAH, KENTUCKY -- In the beginning of June I bought a Nissan from Royal Oaks Chevrolet in Paducah. First let me state that it was the worst experience I have ever had purchasing a vehicle. The tactics that were used were almost criminal; however, I am the one who ended up being a criminal.

Upon purchasing the Nissan, I requested that my license plates be transferred from the trade in to the new vehicle. The plates were removed from the trade and placed on the Nissan. I believed and trusted that all was well. Approximately two weeks later, as I was driving out of town in Illinois, I was stopped in a routine traffic stop. During which time I was ticketed because the plates were not transferred to the new vehicle. Convinced this was just some kind of misunderstanding, I contacted Royal Oaks who was very apologetic and stated they would have temporary plates and a check cut for the price of the ticket brought to me at my place of employment. Over a month goes by, and numerous phone calls and stops by to see them just kept giving me the run around. Never mind the fact that in Illinois your driver’s license is taken as bond on the ticket.

I was able to speak with the general manager and he stated that because I cancelled my extended warranty that somehow that makes him not responsible for the fact that I have a ticket. He continued to state that since his name wasn’t on the ticket he wasn’t responsible. Because I cancelled my extended warranty, it caused him to have to pay a fee, so we were somehow “even”. According to the warranty paperwork, and the phone call I made to the warranty company, I had every right to cancel the policy without being charged.

Obviously this dealer doesn’t care about the people who buy cars there. So now, I’m stuck with a $75 dollar ticket, no license and a court date… Thanks Royal Oaks.
Comments:5 Replies - Latest reply on 2009-08-03
Posted by Soaring Consumer on 2009-07-31:
Since it is a result of negligence on the part of the dealership and they promised to reimburse you for this, you can recover the money in small claims court. However it may or may not be worth your time over $75.
Posted by Anonymous on 2009-08-01:
You probably won't get far suing as it is you word against theirs. You having nothing in writing that they would pay it.
Just bring in the transfer paperwork you received from the dealership when you bought the car as well as the new registration and the fine will probably be dismissed.
Posted by GenuineNerd on 2009-08-01:
It is usually YOUR responsibility, and not the dealer's, to transfer plates from one vehicle to the next. The dealer most likely gave you a "memorandum title" (if you are making payments on this car) as well as the sales receipt, which you have to bring to your state's Department (or Bureau) of Motor Vehicles, along with the registration from your old vehicle, in order to make the plate transfer. I made that mistake once, when I traded in a 1983 Chevrolet Celebrity on a 1997 Geo Metro years ago. My license plates were still registered to the Celebrity when I went to the Ohio Bureau of Motor Vehicles to renew my plates. I had to buy new plates.
Posted by tnchuck100 on 2009-08-01:
GenuineNerd, I don't know where you are from but in Florida and Tennessee (I don't know of a state otherwise) the dealer transfers registration. It is a line item cost on the bill of sale.
Posted by laklisa on 2009-08-03:
In Mississippi, it is the consumers job to have the license transferred or get a new one. Personally I would prefer to do it myself, so I know that it is done.

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