American Home Shield Warranty Informative - Before making a decision about AHS

Review by Cindi FS on 2009-07-31
I am very familiar with the AHS warranty; I am a Realtor that always suggested to my clients that they have a home warranty. I see the reviews and unfortunately when people have a "good" experience they do not tend to write a review, it is only when the experience was "bad".

Before you rate this warranty company, please consider that AHS currently provides 1.3 million home warranties nationwide, and spent over $318 million in service claim just in 2008. At the time of this posting there were only a little over 400 reviews, which were the most reviews of any warranty company with a rating below 2. I would challenge to ask the warranty company that has the highest rating on the list with only 16 reviews, just how many warranties are they currently providing and how much money did they pay in claims last year?

As a professional Realtor, I must say that a Home Warranty is a must when buying a home and AHS has been in the business longer than any other warranty company around and it is the only warranty that I have confidence in for my clients
Comments:4 Replies - Latest reply on 2010-06-18
Posted by andbran on 2009-08-01:
my mother has great service with AHS. I,on the other hand,did not have great service with them so I cancelled
Posted by Anonymous on 2009-08-01:
I think a lot of people forget that reviews they find online are hardly balanced, so you make a good point - one that everyone should remember when researching a product or service online.
Posted by moneybags on 2009-08-01:
I'm a realtor, too and have AHS on my own home. Sometimes it takes getting through to the right person to discuss a warranty problem, but without being beligerant and expaining the problem, I am satisfied with the service. There are times that a new contractor must be called in to complete the repair, but AHS has been very fair with me.
Posted by Thelma on 2010-06-18:
I recently purchased a home where the seller offered the AHS warranty. I've used it 3 times now, washer pump, heater blower and swimming pool filter. Getting these people to approve a claim is like pulling teeth. They look for every possible excuse to avoid payment. If you don't word it EXACTLY right your claim is DENIED. The customer denial agents are specifically trained to do this. They know all the fine print and use it to their advantage. Do your homework first and word it correctly. You will come out ahead.

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