Whirlpool - Cabrio Washer Warning - Buyer Beware!
Cabrio Glass Top Loading Washer - Complaint
MICHIGAN -- I have wasted an entire day of my life trying to find out why my Cabro Washer is displaying the F51 code. I called several local authorized service centers who were completely clueless. Finally, one local guy gave me the number for Whirlpool and told me to ask them about the F51 code and to find out what parts he should order to make the repair. Whirlpool customer service was NOT helpful and would not tell me what the error code meant. I requested to speak to a supervisor and the representative left me on hold for 20 minutes before I was disconnected. Apparently, from what I read online this error code is a common occurrence for a Cabrio at 2-3 years out. I would never buy another Whirlpool appliance and wish I knew about this potential problem prior to making my decision. I thought that I was making a sound investment and purchasing a washer that would last years. I was told the repairs would cost about $450. This is outrageous considering what I initially paid for this washer 3 years ago. I would probably be better off purchasing a cheap Kenmore for $350 that will last for 15 years and just scrap the Whirlpool money pit Cabrio. Whirlpool should be ashamed for stealing money from consumers for repairs that are apparently happening to all Cabrio's at about 2.5 years old. "Come on Whirlpool - do the right thing and recall the Cabrio's! Anyone interested in a class action suit?