Sears Compliment - Master Protection Agreement
LITTLETON, COLORADO -- I purchased the TV 11/07 for $1,400 and purchased the warranty for $299 covered for 3 years. I had the service technician come out about 10 months after the purchase for the once a year annual maintenance and thought it was a joke. Granted it was no cost to me, but I could have done a better job of cleaning the TV than he did. About 3 months later I noticed a line going through the top portion of the screen. I had the protection so I figured I would milk the $299 for every dime. The tech came out, took 5 min looking at the TV, told me he could replace the back pannel for $1,300, plus another $200 in labor. He told me since I only paid $1,300 for the TV, it was uneconomical to repair. Long story but the result was a $1,300 credit to go buy a new TV at no charge to me. Another good thing is that the 3 yr warranty I purchased now transfers over to the new TV. ZI did not think it was worth it at first, but am sure glad I got the warranty.