TD Canada Trust in Cloverdale Complaint - They Can't Even Do A Wire Transfer

Review by gregcortez on 2009-08-03
I went into TD on Wed to do a wire transfer of 23000 USD gave them all the info they needed, Stephanie at the Cloverdale branch Surrey BC Canada. Put in the wrong info. I check up on it Thus afternoon still nothing, wait one more day, Friday cam around still nothing so I called head office in Ontario, they did not have a clue... so I call US Bank in the USA, I got my answer Stephanie the teller at TD did not put my account # at the receiving bank, how dumb can you get. so Friday afternoon we sent it again. Now with the weekend and holiday I can enjoy 6 days down time on 23,000 US $.

As I have to pay interest on this amount also the loss of stock income I planned for this money is gone!!!!!! There is nothing like people that don't know what the hell there doing and a Bank that can't even track your money. Though they wear noce at that branch I would not go there again as I just can't afford these kind of mistakes again!!!!!

Comments:1 Replies - Latest reply on 2009-08-03
Posted by Anonymous on 2009-08-03:
When you place an order for a wire transfer, you are given a document with the details of the transaction on it. Did that document have the account number?

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