JetBlue Complaint - Jet Blue ticket cancellation
I had flight almost every week for the last 4 years from Bay Area to Orange County, using many of the airlines available. Today, Jet Blue wanted to charge me $50.00 to cancel a $49.00 ticket I made by mistake. The ticket was bought just a few hours before I realized the error. In another 2 occasions from the past, Southwest Airline and American Airline had allowed me to change without a charge when I called right after the tickets were purchased. Too bad, Jet Blue had lost another customer!
I wanted to write a complaint on their Web site; coincidentally, the site is not available for complaint, only for compliment.