Abercrombie & Fitch Complaint - You can not buy this dress because it is the last medium....
GRAND RAPIDS, MICHIGAN -- I was shopping with my sister at the Abercrombie & Fitch located in Rovertown Crossings and she was denied the sale of a dress because it was the last one of the size. I was disappointed to hear she was not able to buy this dress just because it was the last one in the size. My sister lives out of the country in Norway and she wanted to buy this dress before she left for home. We are frequent buyers from your store but we will no longer be shopping due to this lack of customer service. I have many friends who also buy frequently from your store and I will be sure to share this event in which poor customer service turns us away from buying from you. My sister was told "I'm sorry but you are not able to buy this dress because it is the only medium left in this dress. You can buy it online though. Have a nice day." She will not be buying this dress because of the price of shipping to ship it to Norway. We will no longer be shopping at your stores due to this lack of customer service. Thanks for your time.
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