[X]
Write ReviewJump to 
9
Helpful
Votes
Votes
Aarp medicare complete Complaint - Provider manual
Complaint
On July 30th I finally received a "PROVIDER MANUAL'. Only seven months into my contract year!!! I had occasion to call "AARP medicare complete" in February of this year and was told by a supervisor that my co-pay would be waived for a medically necessary Cardio rehabilation. After my 12 weeks of the cardio rehab program I was billed for over $600.00. When I called AARP medicare complete customer service I was told by another supervisor that CO_PAYS are almost never waived and AARP was not responsible for any misinformation given by customer service. I will be looking to change Insurance this year.
I would strongly suggest that any approvals given by any Medicare suppliment insurers customer be in WRITING. Dennis Long
I would strongly suggest that any approvals given by any Medicare suppliment insurers customer be in WRITING. Dennis Long
Comments:
Posted by goduke on 2009-08-04:
It used to be in Texas that if an insurance company quoted you a benefit, they were bound to it.
Posted by janelle8987 on 2010-12-13:
Just to advise the approvals if given are submitted to you in writing. Anything that is approved or denied should be sent to you in writing.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
