Gateway Complaint - Poor customer Service
I Purchased a Gateway laptop in Jan 08 and started having trouble with it six months later. Called customer service because I could not get it to turn on, or even get a charge. I Wanted to send it in to them to have it fixed but the customer service representative wanted to do some trouble shooting first. It turned back on and started working again but few months later it started doing the same thing. Now its 5 months out of warranty and they will not help me. Its doing the thing, same problem that I called them for when it was under warranty. Seems like Gateways customer service team try's to slide you buy until your warranty is up so you have to pay them more money. Pretty bad customer service.