Web.com Complaint - Don't go with web.com!
Web.com is NOT a good place to get internet services for webmasters. Why?
First, this is where I'm coming from: When they cold-called me, the "free trial" sounded like a good deal for my situation: they design and put up a site with seo and nearly guaranteed traffic for a monthly fee. So on the spur of the moment, at that initial phone call, I was eventually routed to the design department. The guy was cool, took all my info, and put up a site for me to evaluate.
Cookie-cutter: The site looked VERY cookie-cutter. You could tell it was computer generated without that human touch. The way the information was worded looked really generic... again, looking very computer generated.
Cybersquatting: I cancelled the service within the "free trial." When I inquired about the domain name, so I could write the site myself, they said the domain name was theirs since they registered it. WHAT??? IT'S MY NAME! They registered it FOR ME, under a "FREE TRIAL."
But of course, I could always buy the name from them for the low, low price of $99. In the end I transferred the account to a "hosting" account where they host the site for $12 a month. FYI, I could get a GoDaddy name and domain for $5 and $25/year. I looked into complaining with ICANN but looks like even big corps and celebs have trouble winning a case.
Trigger-happy: After all that, and then FTPing my own site to their servers... I submitted my site to search engines and checked the results. LOL, I'm listed alright, with the stupid computer-generated text that web.com first provided. What kind of business puts the FIRST DRAFT of a website as accessible to search engines? (It can't be changed once it's submitted.) Ever hear of robots. txt, guys???
In conclusion, Web.com is not a good resource for anyone who wants a website. They are overpriced and unprofessional, to the point of negligence. They hi-jacked my domain name with their "free trial," and submitted a first-draft computer-generated text website to all the search engines because they failed to use robots. txt. I'm stuck paying $12/month and with inaccurate public Google search results.
STAY AWAY FROM WEB. COM!!!