Vonage Complaint - Vonage is an overseas scam!
Although many say they love their Vonage phone service, these are people who have not tried to cancel their service. I tried for 8 months and each time, when the person from India figured out that I was canceling, they put me on hold for an infinite amount of time. Most of the time after about 20 minutes, it would disconnect you knowing that you would probably give up for a while and they could get more money from you. Finally, after months and months of trying to do this, I called tech support and a nice man connected me to someone in customer service that he knew and they took care of it for me. So after paying over $240.00 for a product I couldn't even use, they had the nerve to send me to collections for one more additional month that they never contacted me about (and I didn't owe in the first place). The collection lady said they were an overseas company and had a small office in New Jersey to make them look legit. I told her I wanted to talk to her manager and let them know they were a scam and not to collect for them. She sighed and said she tried but they just didn't care. Check out the blogs. This happens to everyone. They will take everything they can get out of you and you have no recourse at all. I had to pay it or risk having my FICO Score damaged.