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American best pool supply Complaint - Horrible customer srevice

Review by siny on 2009-08-05
E.WALNUT, CALIFORNIA -- I purchased a pool filter from American best pool supply. We received a defective motor, so we called American best pool supply and their customer service representative said he couldn't do anything for me and then hung up the phone. I contacted my credit card company and American best pool supply agreed to credit the card and take care of the problem. They did credit my credit card;however, they proceeded to send my name to a collection agency who I have been fighting with for weeks. I would warn all to be very careful when ordering anything from this online company. (American best pooly supply located in CA).
Comments:3 Replies - Latest reply on 2009-08-05
Posted by MSCANTBEWRONG on 2009-08-05:
That stinks. You may want to write a letter to all credit agencies disputing this so it won't effect your credit.
Posted by Soaring Consumer on 2009-08-05:
Did you send a letter of dispute to them in certified mail?
Posted by madconsumer on 2009-08-05:
siny, a letter to the credit agencies would be a good idea.

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