Phonepower.com Complaint - Poor Customer service and Poor policies

Review by Nitroseeker on 2009-08-05
WINNETKA, CALIFORNIA -- I just purchased a year with this company! I have not received the equipment as of this!

1. I made a mistake they offered a free cloned line and when I thought I was setting up the cloned line I set up a virtual line instead. When I talked to Customer service their attitude is so sad to bad NO REFUNDS OF ANY KIND!
I haven't even started service with them!
I admit it was my mistake but it cost me!

2. They start billing you from the moment you place the order! You receive the equipment 7 to 10 days later if you’re lucky!

This company needs to work on their customer service skills and there greedy ways. I prepaid for one year so I hope and pray it is not a big mistake.
Comments:1 Replies - Latest reply on 2009-08-05
Posted by MSCANTBEWRONG on 2009-08-05:
I hope you didn't use a credit card. If so they may renew without letting you know. You may want to read all of the fine print in the contract.

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