JP Morgan Chase Complaint - Loan Pay-off, Delay in processing/mailing Title
I wire transferred the pay-off for my auto loan because I am selling my car and wanted to expedite getting the title. It has been over a week and a half, and the title has still not been sent! I called their customer service department which said they got an estimated mail date from the title department which was 2 and a half weeks past the time that I wired the money!!! Chase Auto Finance is a Giant that could care less about real customer service and retaining customers... They've sent me more offers for another auto loan, and "special" credit card offers since my pay-off, but they can't send the title to my car. I will NEVER do business with CHASE again.
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