Duane Reade Complaint - Very Rude Cashier - Customer Service
NEW YORK, NEW YORK -- Duane Reade has one very rude employee. [snip] The other employees were corteous enough, but frankly I do now want to have to deal with that kind of unproffesionalism. When I went back to Duane Reade to get an item I wanted, that had been put away by that cashier, I asked him where he had put it and was told that he "forgot" where he put it and did not want to "deal with me" as he was on break and having "me time". (the other employees had already searched for it and didn't know where it was) and I was told to wait, and I had already waited half an hour. Honestly, it would have taken him 10 seconds to tell me where it was and I would've went to another cashier. I had to go to the manager and tell him to tell his employee to get the item. Which he took his sweet time getting to and knew perfectly well where it was. Then he told me "NOW I can deal with you because I'm on the clock." Are you kidding me? Even if you are not on the clock at least deal with the customer with some sort of decorum.
So if this is the type of employee Duane Reade hires, at least at this branch, I feel adverse to returning.