Kmart Complaint - Recalled doesn't matter
KENT, WASHINGTON -- Bought the hydroxycut rapid release caplets on March 19, 2009 and then it was recalled in May. I probably only used a week's worth of hydroxycut. For the life of me I couldn't find my receipt and K-mart does not return anything without a receipt. So today for some reason I came across it and called K-mart, located on Washington Ave in Kent, WA, to see if I could still return it because its been recalled. She told me that I was given 90 days and the shelves have been stocked up with better products. How can a company correct a product in just a few months. Plus the product was recalled two months after I purchased it and its not even three months since they recalled it. What if I were to have bought the hydroxycut in on January and was passed the 90 day policy. With recalled products consumers should be able to return the product even with out a receipt as long as they sold the product. I rarely shop at K-mart and after that unpleasant customer service help that I had I will not shop at that particular K-mart any more. Recalled products should be given a longer time to return the item. I've been to other stores like Target, Wal-mart, TJ Maxx, and etc. that will take the item regardless of the return policy. K-Mart should also post on the windows or at the customer service desk of recalled merchandise and how long until they will not accept the product.