Cox Communications Inc Complaint - COX - seriously, the worst company ever
COX is as close to evil as I can imagine a cable company being. Every step of the way, they have withheld information that would have helped me save money, avoid ridiculous service charges, and receive a promised rebate. In the latter case, they told me when I signed up that I would receive a check for $200 at the end of the term. Of course I didn't receive it, and when I called, they told me I didn't fill out a form that they never actually sent me 9 MONTHS AGO. They said they could still give me the rebate, but I needed to send in my first three bills (WHY WOULD I HAVE THESE ANYMORE?! I was never encouraged to hold on to them...) and my college ID... Of course, the rebate they used to get me to sign up was not given to me, it was merely a ploy to get people who aren't reading all the fine print to sign up.
COX will do the BARE MINIMUM to help you, and sometimes they'll do nothing. They'll withold any information that might mean you pay one cent less than the maximum.
Bottom-line: NEVER EVER EVER USE COX