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Nationwide Home Warranty Complaint - Stay Away From These People - Home Warranty
Complaint
NEWYORK, NEW YORK -- Don’t even go near to these people. They are bunch of thieves sitting in the office and stealing our money. I took 3 years contract, their sales representative (snip) gives very nice marketing speech (Don’t fall for it).
Two months ago, I called them for Ovan problem, They sent a guy and he needed Nationwide people authorization to fix the issue. Nationwide people did not authorize because the expense was more than $100. They started asking me for maintenance records which I don’t have one. (I would surprise if any household does periodic maintenace for their electronics and keeping the records though!).
Then I asked them to cancel my contract about 2 months ago and refund my money. I yet to receive the refund.
I am planning to sue them and report to State and Federal attorney.
Two months ago, I called them for Ovan problem, They sent a guy and he needed Nationwide people authorization to fix the issue. Nationwide people did not authorize because the expense was more than $100. They started asking me for maintenance records which I don’t have one. (I would surprise if any household does periodic maintenace for their electronics and keeping the records though!).
Then I asked them to cancel my contract about 2 months ago and refund my money. I yet to receive the refund.
I am planning to sue them and report to State and Federal attorney.
Comments:
Posted by PassingBy on 2009-08-06:
Hate to disappoint you but the maintenance records are a part of the warranty agreement. They require records for all major appliances such as an oven, furnace or A/C unit. Exactly what a maintenance record for an oven would contain is a mystery. BTW an oven is not an electronic device even if the controls are on a circuit board.
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