Time Warner Complaint - Worst Cable and Internet service on the Planet!
WADSWORTH, OHIO -- Having recently moved across country we signed up for cable and internet service through Time Warner Cable. They sent out an independent contractor in an unmarked 20 year old truck. He was in our home for four hours and because he was "running late and had to leave" he handed my husband the remote for the TV with no explanation and walked out the door. My husband hit a button and shut down the system. My daughter came over and got the TV working again. Two hours later I was on the internet and lost all service. I called Time Warner, (it took me two calls and 45 minutes on hold to get through) only to have them tell me they could have a tech out in a week! We unhooked all their equipment and returned it to the local office the next morning. We also stopped payment on our check. Fortunately, we opted to pay at installation. Today I received a demand notice from Time Warner for $49.33 due. I called and they told me it was charges due since my check had been returned. I told them the check didn't bounce it was stopped and they should write this in my file and make sure they quote me..."Hell will freeze over before they see $49.33 out of us!" If you're looking for the worst cable company in the world you will find it at Time Warner Cable.
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