Old Navy Complaint - Don't buy Old Navy!
Recently I came home from work and realized that I had forgotten to pay the Old Navy bill, so seeing as it was the day of the due date I called the toll free number to make a payment, sounds ok right? Well let me tell you about this company....... I was informed that to make a payment on the phone it would cost me 15.00.... wtf?!?!?! that's right they wanted me to pay them, then, pay them for taking the money?
So I asked the rep, I'm in the automotive business, you are standing in my office picking up your car and the bill is 2600.00..........and oh by the way I am going to need 15.00 for taking that 2600.00, is that fair? And the representative replied that this is simply the way they do business, then I was informed that it was 12:12 on the east coast and 11:12 in the midwest making my payment 12 minutes late and now subject to a 29.00 late fee! that's right 12 minutes late = 29.00 plus 15.00 to take my 362.00 payment.
Folks please do not buy this cheap chinese crap that they and the Gap sell, I told my daughter NO MORE! she was upset but they have the same stuff everywhere else.
Spread the word if you read this and agree that it is predatory lending at its finest!
"DON'T BUY OLD NAVY!"