CREST HONDA IN NASHVILLE TN Complaint - SLIMY BACKSTABBING DEALINGS
NASHVILLE, TENNESSEE -- I saw a vehicle I liked on the internet. I emailed the dealership about said vehicle. I exchanged emails with this representative there for over 2 weeks. Before they would bring me the vehicle they wanted to take said vehicle to have repaired. I was told it would take a few days. A few days later I called to ask if vehicle was back. I was told yes, so my husband and I made arrangements to see said vehicle. The next day I was told the vehicle was sold before we went to see the vehicle. I asked what happen to the representative I had been emailing with for the past 3 weeks. She was surprise to hear it was sold. She didn't know of this, she wanted to check it out. I also informed her that I was told the new owner had put a deposit on it. She claimed that they do not hold vehicles with deposits. That that kind of practice was not how they did things. So she called me back the next day saying the vehicle was not sold and that I could come and get the vehicle. So that day my husband and I went to test drive the car. We loved it. It was in our price range and just the right size. So we went inside and filed the paperwork. This took 2 hours and 18 minutes. We left feeling that car was ours. They were not able to send the financing through because of the time of day it was. We went home all excited and got a port so we would have a place to park the vehicle. I get to work the next day waiting for a call. We were told we would get a call as to when we coulod get the vehicle. I got a call but was unable to answer. When I did hear the message it was to inform me that the car had been sold last nite. We were there until the dealership almost closed. My husband felt it had to do with the fact that we are a mixed couple. It did take a very long time for us to get with the financial person. I tried calling the representative I had communications with and got no answer. Tried to reach our sales representative and no answer. Tried the general manager no answer. Called the dealership for the corporate number and got we don't have that number. WHAT KIND OF CRAP IS THIS!!!!!!!