La-Z-Boy Incorporated Complaint - Inferior Leather - Leather peeling and color coming off
SCOTTSDALE, ARIZONA -- In February 2009 we purchased 2 leather recliners. ($1,600 each) 4 months later I noticed the color on the leather headrest was coming off. The foot rest also had the color coming off. Called La-z-Boy. They sent a representative and replaced the back and foot rest. Two months later (less than 6 months since purchase) the arm rests were flaking color. Again, the arms were replaced, however, I was told that I must be a lousy houskeeper with extremly dirty hair as this only happens when dirt digs into the leather. They also said it it happens again, I can take a running leap into a rolling donut.
DO NOT BUY lA-Z-BOY. It is the most inferior product I have ever purchased.