Ford Motor Complaint - Cheap plastic interior
I have had my 03 Ford Escape XLT for a year now. I discovered a two-inch crack in the armrest/consol cover. Every time I go to rest my arm on the armrest, I can hear and feel the armrest snapping and giving way. I took it to my local dealership and I was informed that it was not covered under the bumper to bumper warranty and I would have to shell out $150.00 to replace it. I also contacted Ford directly and got nowhere. I feel that this part is cheap inferior plastic and Ford has cut corners. It is a shame because the Escape is otherwise a nice vehicle. This is my third Ford vehicle and if I do not get this issue resolved, this will be my last Ford vehicle.
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