Super 8 Motel, Urbana, Illinois Complaint - Zero stars for this Hotel

Review by leeda on 2009-08-10
URBANA, ILLINOIS -- I stayed here before and I will not do it again. Customer service is horrible, seems to be family owned and managed. Desk clerk unavailable, long waits and asleep or reading in back office. No towels in room, none by pool, dirty molded shower curtain, mold on bathroom wall. Hotel had no amenities..no ironing boards nor irons, no microwave in room or at Continental breakfast. Continental breakfast horrible cheap donuts, and corn flakes, cheap juice..had to ask for it. Unable to use toliet in room as it stopped up frequently, had to walk down the hall to use it. Old man roams the halls and watches your every move. I paid seventy dollars but could have gotten all this by sleeping in my car!
Comments:11 Replies - Latest reply on 2009-08-10
Posted by Anonymous on 2009-08-10:
Not all hotels/motels have microwaves in the room. Nor have I seen towels at the pool and I've been to my fair share of hotels/motels. Super 8 motels aren't exactly 5 star places, so I wouldn't expect to see towels by the pool.
Super 8 motels have kind of gone down hill over the years.
Posted by D on 2009-08-10:
super 8 and Motel 6 operations are basically flophouses... you get what you pay for..
Posted by BokiBean on 2009-08-10:
How much was your room? The cost is in direct proportion to the services they offer...
Posted by D on 2009-08-10:
Boki... the room was seventy dollars... sounds like a lot to me...
Posted by BokiBean on 2009-08-10:
OF, thank you, I missed that. Seventy bucks is too much for what they got, indeed. Its not "towels at the pool" money though.
Posted by Anonymous on 2009-08-10:
I got roped into the Aberdeen Super 8 a couple of years ago. The picture on the internet was of this nice brand new clean looking hotel. Well the pictured lied. The hotel was exactly as described by the OP. If at all possible I'd never stay in a Super 8 again. Good review.
Posted by MRM on 2009-08-10:
It is the summer season and rates tend to be higher in the summer. $70 is about right.
Posted by MRM on 2009-08-10:
Welcome back Stew!
Posted by Anonymous on 2009-08-10:
Thanks MRM.
Posted by ejack053824 on 2009-08-10:
Toilet clogged up? I lost count on how many hotels I've been to. I need to check the log.
Posted by i_am_canadian on 2009-08-10:
No pun intended ;)

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