Alamo Informative - It pays to ask questions
I rented a car from Alamo for my trip to Alabama. I usually choose Alamo for my road trips because they offer very attractive weekly rates, unlimited mileage and the driving area is the entire Continental United States and Canada. I book under my corporate contract in order to get all the insurance coverages and additional drivers at no cost. I use googled Alamo Coupon codes and prepay to save an additional 10 percent. (Alamo has a very fair cancellation policy) I also have a butt load of Alamo upgrade coupons courtesy of our corporate travel office. Overall I'm always satisfied with Alamo.
This last trip I got a mid sized Saturn (free upgrade) for a base rate of $143.10 a week minus a 20 dollar internet coupon minus 10 percent prepay discount which comes to about 111 bucks a week plus 16 bucks in taxes. Since the Alamo in OKC is off airport I get to forgo those nasty Airport surcharges. Anyway all in all sweet deal.
So time passes and I'm having such a blast in Alabama catching miniature catfish and enjoying the locals that I decide to delay my return. I see by the Alamo rental agreement that extra days will be billed at $89 dollars a day. I'm gonna be three days late so with taxes that comes out to about $300. This does not please me in the least. Holy cow that's more than double my weekly rate. So I did what every good consumer should do and called the Alamo reservation line in order to find a more favorable and reasonable solution to my problem.
I asked the Alamo guy if I could get billed the weekly rate instead of the daily rate for the additional three days. He said 'No sir'. I asked him if the daily rate was negotiable. He said 'No sir'. I see on the rental agreement that I can extend the rental up to 28 days so I asked him if I could extend the rental by a week at the $143.10 base weekly rate. He said 'Yes Sir'. Cool. I asked him if I extended my rental by a week but turned the car in four days early would I still get the weekly rate. He said 'No sir, you have to keep the car at least five additional days to qualify for the weekly rate'. Okay, Gotcha. Extend by rental by a week at the weekly rate which he did.
Bottom line is by reading the rental agreement and asking the right questions I was able to save about 150 buck by merely keeping the car an additional two days. I don't understand the logic of the Alamo policy but hey whatever saves me money. I actually enjoyed the car so much that I kept it for the full seven day week. It was like pennies from heaven.