Kaiser Permanente Complaint - Change of Historical Status
ATLANTA, GEORGIA -- KP has done it again. I say again because I had some level of patience for them. The did do certain things very well. However, upon terminating services with them, they changed the type of coverage I had to prior so as not to be inclusive of anything that I had payed for.
I have heard many times of other insurance companies refusing payment on the last month of rendered services when leaving their insurance, like how United Healthcare does it.
This is a personal first for me. I have never had a company change records and claim that I was not a member to avoid payments, when in fact, I was.