Delta Airlines Complaint - Delta Sucks
Four tickets were purchased from Delta via Priceline, three Weeks before flying to Florida. The seat’s 12 - A B C &D’s were selected. When we arrived at JFK on the afternoon of our trip, and printed our boarding passes, some how our seats got changed to 38 A B C &D! The last ones, all the way in the back. When inquired about the changes in the seating arrangements with the agent @ the gate not only was she(Christina D.) rude, her English needed work, she was trying to explain the reason for the seat reassignment was due to “equipment change” That was her first explanation, 2nd was, an earlier flight was canceled. And there is nothing she can do about it. However, there were others on standby which got better seats than we. After boarding the plane, the flight attendants (FA) were much more civilized, they seemed genuinely concerned when asked how everything was. One FA suggested I speak to the idiot at the gate again and even took the task upon her herself after my second attempt to speak with another Delta representative (Yesir ?? Spelling), resulting in the representative accusing me of wanting to cancel my tickets and not wanting to fly!!, However she was totally rebuffed by jerk at the gate and suggested I write to the main office. The same problem occurred on the return flight from Miami, but the gate attendant was much more helpful and fixed the problem there. In short - I will never fly Delta again.
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