Spirit Airlines Complaint - Disappointed
Last month my 2 boys and I went to New Jersey to visit my parents. During that time my father had to have emergency open-heart surgery. He was helicoptered to the hospital and everything. This was not a planned thing. Anyway, I of course could not return when planned his surgery was the day before my flight. I could not leave New Jersey without seeing my father out of surgery. I called the airline and explained the situation and they said, "So when do you need to return." Not an I'm sorry, nothing. I was thinking to myself, "Did you just hear what I said?" Then they proceeded to charge me for 3 new tickets over 600 dollars for the return flight. I could not believe what I was hearing. So needless to say my trip to New Jersey cost me 1200 dollars and not the 550 of the original flight.