Lexus Complaint - Lexus Sucks - Rearview mirror fell off on brand new RX350
The rear view mirror fell off the windshield on my brand new 2009 RX350 and the Lexus engineer decided it was my fault. They refuse to pay for it and refuse to even tell me how he concluded that I broke off the mirror. They wouldn't give me a report. They kept saying they are not in the business of deciding how it fell off. Only that it is not a "warrantable" repair.... There is absolutely no damage to the windshield from the outside, so I know nothing hit the windshield. It looks like somebody pulled the mirror of the windshield, part of the windshield is still glued to the back of the mirror. I had to pay my insurance deductible and fix it myself.