Chase Manhattan Bank Complaint - Chase Mortgage Loan Assistance Program Is Defrauding Great Paying Customers With Impeccable Credit Ratings Who Have Fallen On Hard
COLUMBUS, OHIO -- In March 2009, just two months after losing my job I contacted Chase Mortgage to advise of my situation and that I might have a problem making my full mortgage payment in the coming months. Being a honest, hardworking, NEVER LATE paying customer with a credit score of 853 - IN GOOD FAITH I explained to Chase that I was trying to be PROACTIVE in order to protect my good standing. I have sent them documents 3 times, and have called & emailed them pleas to please expedite processing my Mortgage Borrower's Assistance application. Here it is August 10, 2009 and I'm still waiting.
I called Chase again on August 7 asking for the status and advised that I have completely drained my checking, savings, IRA account, and 401(k), and even had to sell my wife and I wedding rings - after almost 30 years of marriage in order to come up with the money to pay our mortgage. Does Chase care? ABSOLUTELY NOT! In fact, when I spoke to the Chase representative on August 7, he was down right rude with me stating that they are trying to process thousands of requests, which I can understand knowing that I'm not the only one in similar predicament. He rudely told me that someone will contact me to request updated documents and could take another 30-90 days before it's processed.
I firmly believe that Chase is not abiding Obama's legislation, which should be against the law. He is trying to help the working class of this nation, but companies like Chase could care less. I believe that they are deliberately delaying helping honest customers, which is unlawful and is causing good people extreme financial hardship. I have been without work since January 2009, now my wife has lost her job, without Chase's concern or I should state THEIR BLATANT NEGLECT, they are forcing me into personal bankruptcy. I have no choice, I honestly tried to PROACTIVELY ADDRESS this issue more than 5 months ago. I've read other angry customers comments about Chase and I'm appalled by their thieving audacity by further crippling our nation's economy by their thieving, procrastinating tactics.
Chase all I can say, is that I tried...I honestly tried to do what was honest & just to come to you in good faith for help during a desperate time of financial misfortune. Yes, if forced into bankruptcy, I may lose my house and by outstanding credit rating, but never again will I do business with you...but what do you care! I look forward to one day driving by your corporate headquarters to see a once fruitful company driven into bankruptcy as well. Instead of filing or shredding your credit card offers and such, I think we will start using your marketing materials is toilet paper because your business ethics and concerning for great citizens of the US has gone down the toilet...so should your marketing materials.
More Reviews on Chase Manhattan Bank: