Tradewinds Island Resort Complaint - Not A Four Star Hotel
ST. PETE BEACH, FLORIDA -- TRADEWINDS RESORT
Never book through Hotwire there is no way this is a 4 star hotel as they clam. Very disappointed. Water pressure in bathroom lousy. Hot water out of cold water valve in bathroom, difficult to shave. I had to call my wife to have her feel the water. I have never heard of such a thing. Security is lousy and rude. Apparently arrested a drunk on my floor who was running down the hall and banging on walls, room 4627 and I spoke, confirming what had happened. Restaurant the Bermuda expensive and not much better than frozen food from the supermarket. The fruit was rotted and smelled badly. We had breakfast the next day at the Don Cesar it was perfect. Room air conditioner rattled all night.
Shower in next room would actually wake me up with a roaring sound. And I'm a sound sleeper. Parking is terrible if you leave the hotel you'll be searching for a spot for some time when you return. DON'T LEAVE. Parking spots are tiny. Most SUV owners like myself had to let passengers out first before squeezing into the spot. Pools are crowded and small. Water has odor. Yes there is a covered pool it’s a kiddy splash pool that's all. Apparently anyone can wonder in off the beach and use the pools, towels etc, security is scarce this is not fair to paying customers. I’m not even sure if the person arrested was a guest of the hotels, for all I know he could have walked in off the street.
I will make a complaint to the BBB however this is a long and lengthy annoying process, if you ever had the pleasure of dealing with the BBB then you would understand. I asked for a late check out for the inconveniences and was told no late check outs. I explained the night before and was told a manager would be contacted. Never heard back from anyone. DO NOT LET YOURSELF BELIEVE THIS IS A 4 STAR HOTEL IT IS NOT. THE DON CESAR WAS AWESOME SEVERAL YEARS AGO. not a single complaint. That's a true 4 star. Oh and the only reason I didn't complain was because I didn't want to ruin any further a quick family get away weekend. But now it's my time and I'll speak my peace.
Tom room 4268