Federal Express Corporation Complaint - Federal Express Failure to Deliver
April 2009 I ordered over $200 of plants from a great nursery. Waiting several weeks I called and was told finally that the plants had been delivered to my address. After being sent tracking from Federal Express I found the plants had been delivered to a neighbors home with the
same address except for a letter added to their address. If the neighbor did receive the plants in error, the neighbor did not in anyway try to contact us. Is it true if you did not order something but receive something in error, it is yours or is their an obligation to return the mailing?
Federal Express did not receive a signed receipt but delivered them not to my address. I was so looking forward to planting. Now it is too late and the plants are no where to be found. I am upset with Federal Express for leaving the large box on a north patio, according to the tracking record of a the house but not my house. I do not have a patio on our property. Could Federal Express be too much in a hurry to get things delivered or does Federal Express care that the deliveries are delivered to the correct address.
Hope this is not happening to anyone else. Leaves me to believe Federal Express forgets what kind of business they are providing.
I say slow down and deliver to the right address.