UnitedHealthCare Complaint - UnitedHealthCare worst health insurance in the United States
My elderly mother has United Healthcare as her retiree coverage. I (her daughter) have spent literally hundreds of hours dealing with UHC customer service and "rapid repsonse unit" (ha ha -- I wish!). They process virtually every claim incorrectly. They refuse to acknowledge errors, and cite to other ratonales for a denial that are equally incorrect. As an 83 year old, my mother is completely at the mercy of unscruptulous insurers like this. You literally have to have a lawyer or be a lawyer (I am) to deal with them, because you have to know when you are RIGHT and not let them bamboozle you. I'm so frustrated that I'm writing this complaint in an effort to warn people: if you have any choice at all, stay away from these people.