[X]
Write ReviewJump to 
2
Helpful
Votes
Votes
Video Only Informative - Video Only Delivery - Tv
Tv
This may not seem extreme, but with the other reports, I thought this could be informative:
I bought a TV for very good price on Saturday. I was told it could be be delivered on Sunday. I was told I would be called Sunday at 11am and it would be delivered 2-3 hours after that.
So, I was called at 11.30 On Sunday and told they would be there between 3.30 And 5.30, To which I responded I had plans at 5pm. They said they would be there closer to 3.30Pm and if not, they would call me to re-schedule. So 5pm came and there was no call, so I called the store and told them the situation. They told me that they would call the delivery guys immediately and get them to call me. 45 Min passes and finally they called me to tell me they will be here at 6.15, To which I agree.
By now I have cancelled my plans for the evening (really wanting my TV as my other had broken). 6.15Pm comes and goes. 7.15 Comes and goes. They finally show up at 8.15Pm, drop off my TV and leave without so much as an sorry.
As I say this is not extreme but it really frustrated me, and I wasted an entire Sunday, and least this way I can vent abit. I just hope that nothing goes wrong with the TV as from what I read their customer service is just as bad
I bought a TV for very good price on Saturday. I was told it could be be delivered on Sunday. I was told I would be called Sunday at 11am and it would be delivered 2-3 hours after that.
So, I was called at 11.30 On Sunday and told they would be there between 3.30 And 5.30, To which I responded I had plans at 5pm. They said they would be there closer to 3.30Pm and if not, they would call me to re-schedule. So 5pm came and there was no call, so I called the store and told them the situation. They told me that they would call the delivery guys immediately and get them to call me. 45 Min passes and finally they called me to tell me they will be here at 6.15, To which I agree.
By now I have cancelled my plans for the evening (really wanting my TV as my other had broken). 6.15Pm comes and goes. 7.15 Comes and goes. They finally show up at 8.15Pm, drop off my TV and leave without so much as an sorry.
As I say this is not extreme but it really frustrated me, and I wasted an entire Sunday, and least this way I can vent abit. I just hope that nothing goes wrong with the TV as from what I read their customer service is just as bad
Comments:
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
