J.C. Penney Company, Inc. Complaint - Shoe department
OCALA, FLORIDA -- We went to jc penny to get shoes for my son and was very upset at the outcome. There was a sale on Vans shoes and a sign that said 39.99 and for halter or malone (?) and there was 2 shoes on the shelf with the sign. when checking out I noticed we were charged 60.00 so I said aren't they on sale for that price and she said not that shoe and I said its up there with the sign and the lady said it wasn't the shoe walking over and replacing the shoes I refused to pay 60 for a nine year old. I told her I thought to be false advertisement since ther is only 2 shoes on the shelf with the sign and she told me someone must have misplaced it there I told her all the shoes underneath the sign and shoes were only the 2 on the shelf with the sign. she told me that they werent the one on sale. I asked if either lady working was the manager because I wanted a better anwser. She told me she was in a meeting so I asked for a phone number and she told me the manager was the one to put the shoes on the shelf after first telling me someone misplaced them there with the sign. she did give me a phone number after I asked again but when leaving the store I called on my cell phone and got put straight to the lady I just talked to at the store.