Old Navy Complaint - Bad experience with employees
STILLWATER, OKLAHOMA -- My very first time shopping in a old Navy store, and my last!I live 30 miles away from this store and as a treat I took my daughter who just turned 13 to buy a couple of outfits for school, I am a single mother and have to make every dollar count. I do not have my own car so I also had to pay for gas to get to this store. so we bought our items and when walking out the security alarm went off and we backed up and headed back to the cashier that was the only one working and she told us its okay go ahead so we left. the next day my daughter found the security button on the bottom cuff of the pants, I called the store talked to the asst. manager she asked for all the information on the receipt and asked my name, she told me if I would come back in they would remove the alarm thing off the pants, I explained to her I was 30 miles away and would have to find transportation she tells me just when I could get back bring the receipt and the pants and they would make it right for me, I am guessing like a small gift card or something. I went back two days later paid 15.00 for gas to go to a store where the manager was rude and hateful and told me basically tuff we don't do anything for our people that shop here....I am so angry for something that was the cashiers fault not mine a 25.00 pair of pants cost me a extra 30.00 never again will I go their.
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