Excel Energy Complaint - Property Damage
DENVER, COLORADO -- I was recently victimized by excel energy and their so called "tree trimmers" (more like butchers!)I allowed them to "trim" the trees in my backyard according to the easement specifications for their company. They came on to my property when I was not home and proceeded with the "trimming". In the process, they damaged the sprinker system in the area, crushed and broke all the existing foliage (bushes/shrubs) and left deep scratches and grooves in the fence and gate area at the FRONT of my house, which is a long way from their "easement"! They also left a big mess for us to clean up! They left without an explanation, phone call... NOTHING! I know that Excel figures they have the right to destroy trees that are on their "easement",maybe true BUT, they have NO RIGHT to destroy the homeowner's PERSONAL, PRIVATE PROPERTY! I will try to do everything possible to make then responsible for the damage and inconvenience they have caused without any regard or consideration. I also don't appreciate their "bully managers" talking down to me as if they had some type of authority over me, my house OR my property! Because they don't! As a matter of fact, I am a customer therfore, I am part of THEIR meal ticket. Maybe the various media outlets need to hear about the "wonderful customer service" given to us by the ONLY power company we have to choose from! They would be a memory in my household if we had a choice.
Thanks for listening,