I have been with Woodforest National Bank since 2001 and have never had a problem. They really go out of their way to take care of my every need. Sometimes a deposit is late getting to them through the mail system and when I inquire they take the time to keep me updated with phone calls and process deposits immediately. When I do go into the bank I am met with friendly and prompt service. I trust this bank and I'm completely satisfied and wouldn't think of using another bank.