TXU Energy Complaint - Refund due
I changed to another energy company in June. My last bill from TXU included $200 for early cancellation. I had no contract with them.
I called TXU and they said they would investigate. On July 14,I received an email that stated "I checked your account and they have sent the refund request for $200 early cancellation to billing and you will be receiving a check for $196.76. This is for your deposit minus th TDSP charge.
As of Aug. 13, I still don't have the check.
I have called TXU about this 5 times.