Doubletree Club Farmers Branch Complaint - Very Disappointing Stay
FARMERS BRANCH, TEXAS -- This Doubletree Club Hotel in Farmers Branch Texas is very poorly run. I had reservation problems upon check-in. I had double billing charges on my credit card upon departure. I left several messages for management to contact me and they never did. I contacted Corporate Guest Services who just kept referring me back to the hotel manager. Finally, I was told to file a dispute charge with my credit card company, in which I did. Front desk clerk issued my daughter a replacement key card by just asking her room number. I vow to never return.