Best Buy Informative - How not to treat Customers
After reading many of the problems Best Buy is having with there customer service, I guess I should not be surprised! Well I arrived to buy a disk cleaner, easy enough right? no big deal! none there, ok one week later, ah still none. Talked to a young kid, which for some reason is all they seem to hire, kids who look unhappy at there job site, yes we customers can see! I asked him about it, went over to where they should be, took out his price gun, and said there! There what? I said? he said we should get more in on Monday. So it is no big deal. well caring is sharing, and I then went to office max, where a man said we must be out? but wait!! let me check in the back to see if a delivery has come in yet. and walked out with what I needed! that is customer service, had he not had it, he was prepared to even call another store!! until you get these people of yours some training on customer service, I will be Buying some place else. thanks.