Anderson Windows and Doors Complaint - Window Self-Storing Storm Door w/ Retractable Screen
DESMOINES, IOWA -- We have two of these doors that are two years old and both have the same problem. The retractable screen will not roll completely up without help from someone outside pushing in while someone on the inside is pushing it up. Very difficult to open and close. The company who installed them said that is just the way it is. Anderson company won't send new screens and guides without charging and then they don't know if that will fix the problem or not. I don't think they are worth the $600 we paid for them. This is a very poor design and I wouldn't recommend this product to anyone.